Wednesday, May 6, 2020
Factors Influencing Healthcare Service â⬠Free Samples to Samples
Question: Discuss about the Factors Influencing Healthcare Service. Answer: Introduction: Presently, I am pursuing a comprehensive course in health services management. Presently we are fully aware of the changing nature of the modern healthcare systems and services across the world. The extensive improvements in the modern healthcare system and their ability to affect the human life strictly signify that the leaders and followers amalgamated within the section should be equipped with the appropriate education, research, and knowledge. The health service management course was so designed that it was able to equip the students with appropriate knowledge and thereby help them to acquire future career opportunities (Thistlethwaite, Forman, Matthews, Rogers, Steketee, Yassine, 2014). It has developed my skills and enabled me with enhanced capacity to manage the health services in a different and wide range of healthcare settings. The course in Health Services Management which I have studied has some unique approach towards learning. Off the campus, I was allowed to access the online digital resources and undertake different tasks at the time and place in accordance with my convenience. This facility enabled me to focus on my assigned tasks with ease and carry out the entire task more appropriately (Drummond, Sculpher, Claxton, Stoddart, Torrance, 2015). My aim is to establish myself in the healthcare industry as a healthcare service manager. The following are a few competencies which are necessary to become a successful healthcare service manager. This competency communicates and articulates the mission, vision, goals, and priorities of the organisation successfully to all the internal and external employees (Klingner, Nalbandian, Llorens, 2015). It also helps in the amalgamation of the management theories and practices into the leadership techniques. Effective analysis of the problems so as to determine solutions and thereby encourage the decision-making abilities is also another feature of this competency It develops an organisational environment which will be so designed that it will incorporate mutual trust and transparency among the employees. The focus should be on the service which will, in turn, encourage and establish an environment of teamwork. It also encourages the employees so that they become highly committed towards the organisation and the health service manager should also be able to communicate an impressive organisational goal and vision (Liang, Howard, Koh, Leggat, 2013). It should necessarily hold self to be responsible for surpassing the organisational goals. It is associated with the Promotion of the on-going learning procedures and bringing about improvements within the organisation. Another feature is the Responsiveness to the changes and also taking a leading part in the change process (Mosadeghrad, 2014). It encourages the differences in the thorough process and thereby support creativity and innovation. Competencies in Communication and Relationship Management It takes part in the demonstration of the impactful interpersonal relationships and the capability to develop and maintain a fruitful relationship among the stakeholders (Melnyk, Gallagher Ford, Long, Fineout Overholt, 2014). Strong communication and listening skill should also be demonstrated. The healthcare service manager should be able to present the results of the data analysis in a way that the representation is factual and becomes understandable to the decision maker. It refers to the managing of the conflict situation with the help of negotiation, mediation and other techniques of conflict resolution (Truong, Paradies, Priest, 2014). It should also possess problem-solving skills. The healthcare environment should be able to demonstrate a wider understanding of the systematic structure of healthcare service industry and be able to understand the funding mechanisms as well. The interpersonal relationships between accountability, quality, safety, resource allocation should be balanced (Buchbinder Shanks, 2016). Self-learning during the course of the degree including enablers and challenges: I have learned to identify my core competencies as well as the way through which I can able to improve self-skills in my professional career. As a healthcare worker, I am liable to create a healthy and positive environment to encourage others. Even it is also necessary to have the personal skill regarding the development of solution against organisational conflicts. Through this, the service users can be benefitted. On the other hand, possessing the behavioural leadership quality will also help me to enhance my functional quality and serve my best effort in my workplace. I am also responsible to implement necessary changes in both the structural as well as functional tactics of the organisation in order to satisfy the expectations of the service users. Through the development of a healthy and trustful relation with the service users, I can able to know their issues through which the proper quality of services can be applied. I think that I can able to develop a trustful relationship with the service users through applying my personal traits. Even through my leadership quality, I can also maintain their routine properly. However, it seems to be quiet challenging for me to identify the current techniques those are helpful for me as well as my organisation. As the selection of the unnecessary strategy or change can harm others, it is necessary for me to improve my experience in this task. Even as per my personal quality, I also need to improve my patience under pressure situation as this challenge can able to make others suffer from critical situations. Therefore, the adoption of the strategies through which the challenges can be overcome can enhance the organisational productivity. SWOT analysis: Through the practicalities mentioned in the entire study network as well as the procedures of learning adopted in the environment also enhanced my creativity and innovation skills. Strengths Weaknesses My key strengths are, effective communication skill, I can easily and conveniently communicate with people. Strong motivation is another key strength; I am highly motivated and dedicated towards my work and always eager to put my full effort. My ability to work in a team environment serves as another strong point. I have always remained successful whenever I have worked in a team. My weaknesses are I sometimes fail to manage multiple tasks at the same point in time. Moreover, sometimes I feel that working under too much pressure will stress me and I may lose my productivity. Table 1: SWOT analysis Action plan: Action 1st-2nd week 3rd-5th week 6th-8th week 9th-10th week Setting of goals along with the identification of own strengths and weaknesses Identification of self-competencies Selection of the processes through which organisational ability can be enhanced Feedback collection Table 2: Gantt chart Works Cited Buchbinder, S., Shanks, N. e. (2016). Introduction to health care management. Jones Bartlett Publishers. Drummond, M. F., Sculpher, M. J., Claxton, K., Stoddart, G. L., Torrance, G. W. (2015). Methods for the economic evaluation of health care programmes. Oxford university press. Klingner, D., Nalbandian, J., Llorens, J. (2015). Public personnel management. Routledge. Liang, Z., Howard, P., Koh, L., Leggat, S. (2013). Competency requirements for middle and senior managers in community health services. Australian journal of primary health , 19 (3), 256-263. Melnyk, B., Gallagher Ford, L., Long, L., Fineout Overholt, E. (2014). The establishment of evidence?based practice competencies for practicing registered nurses and advanced practice nurses in real?world clinical settings: proficiencies to improve healthcare quality, reliability, patient outcomes, and costs. Worldviews on Evidence Based Nursing , 11 (1), 5-55. Mosadeghrad. (2014). Factors influencing healthcare service quality. International journal of health policy and management , 3 (2), 77. Thistlethwaite, J., Forman, D., Matthews, L., Rogers, G., Steketee, C., Yassine, T. (2014). Competencies and frameworks in interprofessional education: a comparative analysis. Academic Medicine , 89 (6), 869-875. Truong, M., Paradies, Y., Priest, N. (2014). Interventions to improve cultural competency in healthcare: a systematic review of reviews. BMC health services research , 14 (1), 99.
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